Drupal Support

If you currently have a Drupal site - whether you created it or hired someone to do it - Growing Venture Solutions is interested in offering you support.

Time Based Support

The goal of Time Based Support is to be able to provide tactical assistance to you in updating or fixing focused parts of your site. This is done under a plan where you pay per hour of support. Generally the Time Based Support has to get scheduled into existing customer and project timelines so this support option is not the best for a time sensitive item.

Time Based Support requires a 5 hour minimum and may require some lead time.

If you'd like a guaranteed response within 24 hours, then a support agreement is the best solution. With a support agreement, support is available via cell phone during normal business hours, 5 days a week. After hours support is generally provided on a best reasonable effort basis. Holidays where support is not available: New Year's Eve & Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Election Day, Thanksgiving Day, Christmas.

Support agreements are "use it or lose it" and are provided on an hourly basis with a minimum number of hours per month. Currently the minimum number of hours per month is 5 hours. Any time not used to support you will be donated to bug fixes and features on the modules maintained by GVS. Since some of those modules form the basis of most every site, this takes the "use it or lose it" model and turns it into a "use it or use it" model.

Once we've agreed on a support contract, you can use this button to sign up for a 6 month subscription:

Client Name